Service Desk: Transition and operation
The existing service desk, which handles a total of around 240,000 calls per year, was to be…
RZ-Transition
The aim of the project is to transfer responsibility for the services for the applications used by…
Datacenter Transition
The data centre infrastructure of a financial institution no longer met the requirements. The…
Data Center Relocation
The data centre relocation project ensured a smooth change of provider/location of the data centre…
BackUp data centre
In the BackUp data centre project, esc was responsible for providing a second data centre to ensure…
Rollout of a modern Windows 10 infrastructure
Until Windows 7 was discontinued, all 12,000 users, spread across two main sites, needed a new…
Microsoft SharePoint Introduction
The advantages of networked collaboration have been obvious since before March 2020. With…
Cloud-Rollout
Once the strategy for the cloud project had been defined and approved, it was time to roll out the…
Sales Force Introduction
A trade fair organiser introduces Sales Force to replace its existing CRM tool. The introduction of…
Modernisation of all infrastructure components
For a national group offering insurance and financial services, the comprehensive modernisation of…